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Terms & Conditions

These terms of usage govern your use of the website and service. By using or visiting the website you agree to be bound by these terms of use. If you do not agree to these Terms of Use, you should not use the website. For the purpose of this agreement, "you" means the parent or adult who is paying for the service, as well as the student who is using the service. THE USE OF THE WEBSITE BY THE CUSTOMER SHALL MEAN THAT HE/SHE AGREES WITH THE FOLLOWING TERMS OF USE.

Changes to Terms of Use reserves the right, from time to time, with or without notice to you, to change these Terms of Use at our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the "Terms and Conditions" located at the bottom of the website. The most current version of the Terms of Use will supersede all previous versions. Your use of the website or continued use of our service after changes are made means that you agree to be bound by such changes.


Any information submitted on the website is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.

How our service works

To use the Services, you will need to register on the site, pay any applicable fees, and obtain an account and password. You are solely responsible for maintaining the confidentiality of your account(s), and password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s).You agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being "Your Data"), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete. You agree not to use the site, the Services or the Company Content to recruit, solicit, or contact in any form Tutors or potential Consumers for employment or contracting for a business not affiliated with us without our advance written permission.

Unlimited Tutoring

You can get as many tutoring sessions in all subjects as you need subject to availability of tutors. Users typically schedule sessions in advance and might have to book sessions at a time that might not be their first choice. has the right to place temporary restrictions on usage during peak hours or with certain tutors to ensure equitable availability of sessions to all customers. reserves the right to change the description of the unlimited tutoring package whether it is to place restrictions on usage, limiting the subject, sessions, tutors or any other parameters considered "unlimited" without notice.

Academic Quality tries to ensure adherence to national and local curriculum and standards, however this is not a guarantee. tutors are certified to teach or otherwise are experienced in teaching in the country and/or state they reside.

Technology uses proprietary, licensed third-party technologies and free technology products. While all attempts are made to ensure stability and availability of technologies used by the company cannot get guarantee uptime. You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use.

Account Access: Identity Protection

In order to provide you with ease of access to your account, will place a cookie (a small text file) on any computer from which you access the website. This cookie is used to identify you throughout the website. This cookie will be destroyed when you close the browser or logout of the website. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You may choose to share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the website.
If you find that you're a victim of identity theft and it involves an account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. is not obligated to credit or discount a membership for holds placed on the account by either a representative of or by the automated processes of

Intellectual Property


All contents included on the website and delivered to subscribers as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations and software, is the property of or its suppliers and is protected by international copyright laws. The compilation of all contents on this site is the exclusive property of, and protected by international copyright laws. Contents shall not be reproduced or used without express written permission from or its suppliers. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the website, not to insert any code or product or manipulate the contents of website in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. reserves the right to terminate your membership here under if, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying of content provided to you by us or the copying or other unauthorized use of our proprietary content. The use of the service is solely for your personal and non-commercial use.


The logo,,,, and are trademarks or service marks of The Boston Initiative Online Pvt Ltd. The website, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of The trademarks, service marks and trade dress of may not be used or reproduced without prior written approval from and may not be used in connection with any product or service that is not affiliated with, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of or in any manner that disparages or discredits Other trademarks that appear on the Web site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Any images of persons or personalities contained on the website are not an indication or endorsement of or any particular product or our service unless otherwise indicated.

Membership and Billing

Free Live Tutoring Trial / Free Trial: We encourage the use of our service through free trial. Free trial is only available to first time customers of the service and cannot be combined with any other offer. Only one free trial may be redeemed per student. You must have internet access to use the free trial offer. Upon registering for your free trial, an tutor or a customer relationship representative will chat with you and try to help you out with your questions. At the end of the free trial period, wherever applicable the customer may be automatically enrolled in the monthly subscription, unless the customer has notified that he/she intends to cancel prior to the end of the free trial period.

First session free trial offer

We encourage the use of our service through a first session free trial offer. This is only available to first time customers of the service and cannot be used by existing customers or old customers who have used the service in the past.

Cancellation and Refund

Sessions cancelled 24 hours prior to commencement can avail full refund. Fees for sessions canceled thereafter will not be refunded.

Pricing reserves the right to change prices without advance notice and to offer promotions periodically to certain group of customers and thus not available to all customers. Prices will not rise during the current month of subscription or during the duration of a test prep package but can change for subsequent months or test prep packages.

Website Content

We distribute subject content, and other animations and we reserve the right to display and promote the content or other information on our website to you in any manner we choose in our sole and absolute discretion. In addition, the website allows you and other third parties to post comments, give feedback concerning the services offered, our tutors, and subject content distributed by us. Any opinion, advice, statement, service, offer, or other information that constitutes part of the content expressed or made available by third parties on the website are that of the respective authors or producers and not of, or its shareholders, directors, officers, or employees. Under no circumstances shall or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the website.

Use of Information Submitted is free to use any comment, information, idea, concept, review, or technique or any other material contained in any communication you may send to "Content", including, without limitation, responses to questionnaires or through postings to the website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the site or other websites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or to be developed in future.
Please note does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.

Electronic Communications

By using the service, you consent to receiving electronic communications from These communications will include notices about your account (e.g. receiving e-mails and other transactional information) and information concerning or related to our service, such as featured content or other announcements, or offerings. These communications are part of your relationship with and you receive them as part of the subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.


You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services. You agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing.

Limitations on Use

You must be 18 years of age or older to subscribe to the service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified, the content on the website is for your personal and non-commercial use and we grant you a limited license to access the website for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the website without our express written consent. does not promote, foster or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of the website or its co
ntents will terminate the limited license granted by us.

Right to Terminate

We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.

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Contact Us

  • Dubai Office

    Office 242, Block-A, Al Shafar Investments Building,
    Next to the Volkswagen Showroom
    The Third Interchange,Sheikh Zayed Road,
    Dubai, United Arab Emirates
    Fax: +971 (04) 338 2646

  • +971 04 338 2636, +971 50 878 6096, +971 55 5682055

  • India Office

    eTutorHome Online Pvt. Ltd.
    228 Rajdanga Main Road, Kolkata - 700107

  • +91 9748506000

  •   [email protected]

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